Frequently Asked Questions

What makes Elko Bio DMSO different from other brands?

Elko Bio DMSO is USP/NF/ACS pharmaceutical-grade with 99.9% purity—the highest standard of quality available. It is manufactured in the United States under strict quality control protocols and undergoes rigorous testing to ensure it meets or exceeds the standards established by the United States Pharmacopeia (USP), National Formulary (NF), and the American Chemical Society (ACS).

We are committed to transparency, consistency, and excellence at every stage of production. Unlike many competing products that may use lower-purity DMSO or source from uncertain suppliers, Elko Bio DMSO is produced to uncompromising pharmaceutical standards—so you can feel confident in the purity, integrity, and reliability of every bottle.

Is this product safe to use?

DMSO has many applications; therefore, we do not provide guidance on specific uses. Our commitment is to guarantee that every bottle meets the highest pharmaceutical-quality standards for purity and manufacturing excellence. We strongly encourage customers to conduct their own thorough research and make informed decisions before using DMSO.

How should I store my DMSO?

When stored properly in a dry environment and tightly sealed, our DMSO has an estimated shelf life of 2 years. Its 99.9% pharmaceutical-grade purity supports long-term stability and quality when handled according to recommended storage guidelines.

Pure DMSO naturally crystallizes at approximately 65.4°F (18.6°C). If your bottle arrives crystallized or solidifies during storage, this is a normal characteristic of high-purity DMSO and does not affect its quality. To restore it to liquid form, simply place the tightly closed bottle in warm (not boiling) water for several minutes until fully liquefied.

DO NOT PUT IN MICROWAVE. Excessive or uneven heating may compromise the glass container and product integrity.

Do you offer a satisfaction guarantee?

Yes. We proudly stand behind the quality of our product.

If you are not completely satisfied with Elko Bio DMSO, please contact our customer service team within 30 days of purchase. We will be happy to assist you and provide a full refund in accordance with our return policy. Your confidence and satisfaction are our top priorities.

How fast is shipping?

We process and ship all orders within one business day of receipt. Most customers receive their Elko Bio DMSO within 3–5 business days, depending on location and carrier transit times.

Can I use this with other products?

DMSO is widely recognized for its powerful carrier properties and its ability to significantly enhance the absorption of other substances through the skin. For this reason, it is essential to wear Neoprene Gloves when handling DMSO. 

What size bottle do you offer?

Our 4 fl oz (120 ml) bottle  is packaged in a UV-protective amber glass bottle with a precision dropper to ensure accurate dispensing, preserve product integrity, and provide user convenience.